Kent's Premier Trapeze Marquee & Furniture Hire Company
Office |
08450 945 953
Mobile |
07999 1 999 04
Email |
info@eventcovered.co.uk
 
FAQs
Q: Can I decorate the marquee?
A: Yes you may decorate the marquee but we do not allow tape or pins to be used as these damage the marquee,
and will incur costs to the hirer.


Q: I’m not sure the marquee will fit in my garden, could you come to measure the space for me and discuss what I
would need?
A: Yes, we are more than happy to come and ensure everything you want will fit and everything you want to order
is necessary. We charge 35p* per mile to travel to you and back, but we do not charge you for our time for the site
visit.


Q: Do we need to take out separate insurance for the bouncy caste . marquee equipment?
A: We hold £1m public liability insurance, however we strongly advise you take out your own. We do not sell, offer
or arrnage insurance.


Q: Do I have to pay a deposit and how do I pay?
A: For all hired equipment & marquees we require a 25% minimum deposit upon confirmation of dates. The
remainder of the balance is to be paid at the latest of 14 days prior to the event, unless other arrangements have
been made and agreed. We accept bank transfers, cash or cheque.


Q: Do I have to fill in terms and conditions?
A: Yes. No equipment can be used or erected until you have read and signed a copy of the terms and conditions.


Q: Do you charge delivery and set up costs?
A: We do not charge for 'set up and dismantling' however we do charge 35p* per mile for delivery & collection.


Q: Can children go on the adult bouncy castles?
A: Yes absolutely, but not at the same time as adults.


Q: What if I damage the equipment while on hire?
A: Firstly we would hope you notified us of any damage before we found it upon collection. Secondly while any
items are on hire, the hirer takes full responsibility for the care of the equipment and will be held responsible if
items were damaged, lost or stolen.


Q: Do I still receive a receipt if I pay by cash?
A: Yes, however you pay you will receive a signed and dated receipt.


Q: Do I have to pay a cancellation charge if I change my mind?
A: When you make a booking we will send you a set of terms and conditions. These must be read, signed and
returned before we can confirm your booking. These terms and conditions clearly explain any cancellation charges
that may apply.


Q: Do you need to know about any pipes, cables or anything else underneath the area the marquee will be
situated.
A: Yes, we would require a full scale diagram of pipes, cables or any other items buried before we set up. If we are not notified of any cables or pipes etc we cannot be held responsible if we damage any of them.

 
Call For A Free No Obligation Quote On 07999199904

or Email info@eventcovered.co.uk
 
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Event Covered LTD | The Flots., Brookland, Romney Marsh, Kent, TN29 9TF
Registered in England & Wales Company Registration No: 6913524 | VAT Registration No. 161199407
Event Covered ltd offer wedding marquee hire, Capri marquee hire, hog roast hire to Ashford, Aldington, Appledore, Ashford, Bethersden, Biddenden, Bilsington, Bilting, Bonnington, Boughton Aluph, Boughton Lees, Brabourne, Brabourne Lees, Bromley Green, Brook, Challock, Charing, Cheeseman's Green, Chilham, Chilmington Green, Crundale, Eastwell, Ebony, Egerton, Godinton, Godmersham, Great Chart, Hamstreet, Hastingleigh, High Halden, Hinxhill, Hothfield, Kenardington, Kennington, Kingsnorth, Leigh Green, Little Chart, Mersham, Molash, Newenden, Newtown, Olantigh, Orlestone, Park Farm, Pluckley, Pluckley Thorne, Reading Street, Rolvenden, Rolvenden Layne, Ruckinge, St Michaels, Sevington, Shadoxhurst, Shirkoak, Singleton, Small Hythe, Smarden, Smeeth, Stanhope, Stonebridge Green, Stone in Oxney, Stubbs Cross, Snave, Tenterden, Warehorne, West Brabourne, Westwell, Westwell, Leacon, Willesborough, Wittersham, Woodchurch, Wye, Canterbury, Adisham, Barham, Bekesbourne, Beltinge, Bishopsbourne, 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